Meet Janine. Your receptionist and booking agent, built and run for you.

Ring Janine: the AI receptionist that answers, books and texts for UK trades

Ring Janine answers your business phone 24 hours a day with an AI receptionist called Janine. She takes the caller's name, postcode and job, books it into a slot you've made available, texts the caller a confirmation and texts you the booking. Emergencies go straight through to you; if you can't pick up she takes the details and alerts you. She speaks 15 languages, never double-books, and reads postcodes back letter by letter. Built for plumbers, electricians, skip hire, builders, garages, dentists, salons, vets and golf clubs. £79 a month including 300 minutes, then 15p a minute; no need to change your number. Try her now: ring 07360 266999 and tell her which business to be.

07360 266999 Last updated 18 September 2026

She'll ask which business to be. Say plumber, electrician, locksmith, garage, dentist, salon, tearoom, cleaning, dog walker or breakdown, then report a leak, ask for three sockets, book a table for four, ask something awkward. What you hear is what your callers would hear.

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Pick a trade and listen to Janine take your call

Last calls to the demo line
--:--waitingLive feed appears when the line goes live.
Updates every minute. Outcome and time only; nothing about the caller is shown.
Who it's for

A missed call or a voicemail is a lost customer.

Dental & private clinic groupsBooking, hygienist recalls, pain triage, NHS or private questions.
Estate agent chainsViewings, valuation requests, tenant maintenance triage across branches.
Law firms & insurance brokersNew-enquiry intake and client messages routed by matter or policy. Never advice.
Home-service franchisesPostcode-first job capture for every franchisee, one dashboard at head office.
TradesPlumbers, sparks, roofers, waste and clearance: the calls you miss on the tools, answered, captured and texted to you.
Gyms & personal trainersMembership enquiries, class bookings, trial sessions and cancellations handled while you're on the floor with a client.
Dog walkers & pet careNew-client enquiries, walk and boarding bookings, "can you do Thursday" answered while you're out with the dogs.
Cleaning companiesQuote requests by postcode and property size, regular-clean bookings and reschedules, texted straight to the office.
Drainage companiesBlocked drain or flooding? Urgent call-outs booked by postcode with your call-out price quoted, CCTV surveys and jetting booked into slots.
Breakdown & recoveryLocation, vehicle, is anyone in danger, then the nearest available truck and an ETA text to the driver at the roadside.
LocksmithsLocked out at midnight: postcode, lock type, ID check reminder, call-out price quoted and the nearest locksmith booked.
Gardeners & landscapersQuote visits booked by postcode, regular maintenance rounds scheduled, "can you do hedges" answered from your services list.
Garages, mechanics & tyre fittersMOT, service and tyre bookings by registration and date, "can you look at it today" answered from your slots, breakdown calls passed to whoever's on.
RestaurantsTable bookings by party size and time during service when nobody can pick up; big parties and private hire passed to the manager.
Handyman services"Can you hang a door, fix a fence and put up two shelves?" Job list taken, rough hours from your rate card, half-day or full-day slot booked.
Bathroom & kitchen installersDesign and quote visits booked, "do you supply and fit or fit only" answered, deposit and lead-time explained, the £8,000 enquiry never left on voicemail.
Salons & beauty therapistsBookings by treatment and duration, deposit and cancellation policy explained, patch-test reminders for tints and lashes.
Domestic appliance repairsMake, model, fault and "is there water on the floor or a burning smell", call-out price quoted, engineer booked. She never says whether it's worth repairing.
Roofers & gutteringStorm leak at 2am: is water coming in, is anyone at risk, postcode, then the first emergency slot. Quote visits for re-roofs and gutters in daylight.
Glaziers & boarding-upBroken window is a security job: postcode, which window, is the property secure, boarding-up booked now and the glass measured later.
Pest controlWhat, where and how many, is there a child or pet in the house, then a treatment slot. Commercial contracts routed to the office.
Tree surgeonsFallen or dangerous tree handled as an emergency; crown reductions, felling and hedge work booked as quote visits with TPO reminders.
Air conditioning & refrigerationWalk-in fridge down on a Saturday night: site, contact, what's failed, call-out price, engineer booked. Domestic installs booked as surveys.
Removals & man-and-vanDate, both addresses, floors and lifts, rough volume, van size from your list, quote or booking confirmed by text.
Skip hireBook a skip, book an exchange, book a collection: size from what's going in, permit if it's on the road, delivery morning or afternoon, "is it level-loaded" before the lorry rolls.
Builders, lofts & extensionsLoft conversion, extension, garage conversion, full refurb: what they want, the property, rough timing, planning or building regs questions passed on, a free site visit booked. The £40,000 enquiry never left on voicemail.
Carpet & upholstery cleaningRooms, sizes and stains, pets or not, price from your per-room list, slot booked with a "please hoover first" text.
Painters & decoratorsRooms, inside or out, rough timing, quote visit booked. Never a price over the phone.
Vets & groomersAppointments by pet and reason, is it an emergency now, out-of-hours number given, groomer bookings by breed and size.
Golf clubsVisitor tee times, society days, membership tours, lessons, "is the course open and can I have a buggy", while the pro shop is serving. Members keep booking online; Janine catches everyone else.
Care agenciesCarer calling in sick at 6am, family enquiries about hours and rates, new-client assessments booked. Urgent client calls passed to the on-call.

Also built for: waste & clearance, window cleaners, plasterers, carpenters & joiners, fencing & driveways, chimney sweeps, EV charger installers, solar & battery, security & CCTV, aerial & satellite, damp & mould surveys, mobile mechanics, valeting & detailing, barbers, nail bars, tattoo studios, physios, osteopaths & chiropractors, private GPs & pharmacies, opticians, driving instructors, tutors, photographers, wedding venues, funeral directors, letting agents' maintenance lines, block & facilities management, taxi & courier firms, storage units, accountants & bookkeepers, IT support, printers & signwriters. If people ring you and you can't always answer, Janine is your newest employee: she knows your trade, your prices and your hours, and she picks up every time.

Don't see your trade? Suggest it
What Janine does

What does Ring Janine actually do when someone rings?

When someone rings, Janine answers within two rings, in a natural British voice, and asks what they need. She takes the caller's name, postcode and job, offers a slot from the times you've made available, reads the booking back, and confirms it by text to the caller and to you. If it's urgent she gives the safety line first and puts the caller through to you or a nominated number, and if nobody answers she takes a message and alerts you. If the answer isn't in your diary, your price list or your notes, she says "I'll have the team call you" and logs it rather than guessing.

Why this exists

We run a service business. Five hundred jobs a week, technicians across London, the Midlands and Scotland, and a phone that rings all day: "what time are you arriving", "can you come Thursday". One or two missed calls isn't a small thing when each one is a job going to someone else. When the person answering the phone was due ten days off with no cover, I built a receptionist that reads our live job sheet and answers those calls honestly.

It has one rule that made the team trust it: it never promises anything that isn't already in the system. If the answer is in the diary or the price list, it gives it. If it isn't, it says "I'll have the team call you" and logs a clean message. That's what Ring Janine is: the same receptionist, put on your numbers, trained on your diary, your prices and your rules. Rename her if you like; most people don't.

"Whaddya want?" is the one thing she will never say.

Cost

How much does an AI receptionist cost for a plumber or electrician?

Ring Janine costs £79 a month for a single-site trade, including 300 call minutes, then 15p a minute after that. Setup is £149, and it's waived for the first five founder customers. That covers your own number, your prices, your hours, your slots, call forwarding and test calls until it sounds right. Multi-site Groups plans are £1,500 to £3,000 setup and £250 to £500 per site per month. Full details are in the pricing block below.

Your number

Do I have to change my phone number?

No. You keep your number and divert it to Janine only when you don't answer, using one dial code (*61* your Janine number #) that works on every UK mobile network. Callers ring the number they've always rung and Janine picks up when you can't. On holiday, divert everything with *21* instead. The codes for mobiles, landlines and office phone systems are on the keep your number page.

Availability

How does Janine know when I'm free?

You tell her by text, in plain English, and she only ever offers callers the times you've given her. Text "Mon to Fri 8 till 5, nothing Thursday" or "nothing else today" and she updates straight away. If you'd rather, share a Google Calendar or a Google Sheet and she reads your slots from that and writes each booking back into it. Either way she never double-books.

Emergencies

What happens with a gas smell, a flood, or a frightened caller?

Janine gives the safety line first, before anything else: leave the property and ring the gas emergency number for a gas smell, turn off the stopcock for a flood, and no heating for someone vulnerable is treated as urgent. Then she puts the caller through to you or your nominated number. If nobody answers, she takes the details, texts you an alert and logs the call. A frightened or vulnerable caller is flagged in the summary so you know to treat them with extra care.

Calendar

Does she book into Google Calendar?

Yes. Share your Google Calendar with Janine and every booking she takes is written straight into it, so it shows up on your phone under your own calendar. Google Sheets works the same way: link a sheet and she reads the slots you can do and writes each booking into it. If you don't use either, text her your availability and she keeps the diary herself.

Languages

What if the caller speaks Polish, Romanian or Punjabi?

Janine answers in English and switches when the caller asks. She speaks 15 languages: English, Polish, Spanish, Portuguese, Romanian, Italian, French, German, Turkish, Russian, Arabic, Hindi, Punjabi, Urdu and Mandarin Chinese. Same script, same safety lines, same prices, whatever the language. Your booking and summary always arrive in English.

Trades

Which trades is Janine trained for?

Janine has a trained script for plumbers, electricians, heating engineers, skip hire companies, builders, loft and extension firms, garages and MOT centres, dentists and clinics, salons and barbers, vets, golf clubs, care agencies, letting agents, and any UK business that misses calls while working. Each trade has its own questions, safety lines and price list, so a locksmith's call goes differently from a salon's. The cards above show what she does for each one, and the demo line lets you hear it: ring 07360 266999 and say "plumber" or "skip hire". If your trade isn't there yet, suggest it.

Compared

Ring Janine vs a human receptionist vs an answering service vs voicemail

Ring JaninePart-time receptionistCall-answering serviceVoicemail
Answers 24/7YesOffice hours onlyYesYes, but 80% hang up
Books into your diaryYes, only free slotsYesUsually message onlyNo
Knows your prices and tradeYes, trained per tradeAfter trainingScript onlyNo
Texts caller and youYes, instantlySometimesEmail or appNo
Other languages15RarelyRarelyNo
Monthly cost£79 incl. 300 min£900 to £1,400 (15 hrs/week)£60 to £250 plus per-call feesFree, and costs the job
What it costs

One or two answered calls pay for the month.

Trades: single-site trades and small businesses
£79 / month

We set it up for you: your prices, your hours, your slots, your call forwarding, test calls until it sounds right. Setup £149, waived for the first five founder customers. Includes 300 call minutes a month, then 15p per minute after that. Janine is a receptionist, not a voicemail: she answers when you can't, books the job into your available slots, quotes your fixed prices, walks a caller through turning the stopcock off, and texts them a confirmation so they don't ring the next firm on the list. You get a text with the name, postcode, job and time, and every call is logged with a transcript. Answers "do you cover my area" and "are you Gas Safe" at 11pm on a Sunday, in whatever language the caller speaks, for the same £79.

Claim a founder place
Groups: multi-site businesses, franchises and clubs
£250–£500 per site / month

£1,500 to £3,000 to set up, depending on sites and what we connect to. Every site's number, your diary, SMS confirmations, full call logs and a monthly report, with postcode-based routing to the right branch.

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Data and company

Is it GDPR compliant, and is it a UK company?

Yes on both counts. Caller data is kept for 90 days by default and then wiped automatically, calls are only recorded when a spoken consent line is played, and a written UK GDPR pack with a data processing agreement comes with every account; you stay the data controller and Ring Janine is the processor. Ring Janine is a trading name of Cinco Recycling Limited, company number 13964443, 85 Great Portland Street, London W1W 7LT. Janine answers with a British voice and UK phone numbers. The full data protection pack is published on this site.

FAQ

Frequently asked questions

What is Ring Janine?

Ring Janine answers a business's phone 24 hours a day with an AI receptionist called Janine (renameable), takes the caller's details, books jobs into available slots, texts the caller a confirmation and texts the owner the job, and hands emergencies straight to a human.

How much does Ring Janine cost?

The Trades plan is £79 a month including 300 call minutes, then 15p a minute. Setup is £149, waived for the first five founder customers. Multi-site Groups plans are £1,500 to £3,000 setup and £250 to £500 per site per month.

Do I have to change my phone number?

No. Keep your number and divert it to Janine only when you don't answer, using one dial code (*61* your Janine number #) that works on every UK mobile network, or divert everything when you're on holiday.

Does Janine book jobs into my calendar?

Yes. She only offers slots you have made available, never double-books, and can write each booking into Google Calendar or a Google Sheet. You set availability by texting her, for example 'Mon to Fri 8 till 5, nothing Thursday'.

What happens in an emergency, like a gas smell or a flood?

Janine gives the safety line first (leave the property and ring the gas emergency number; turn off the stopcock), then puts the caller through to you or your nominated number, and takes a message with an alert to you if nobody answers.

Can Janine speak other languages?

Yes. She answers in English and switches to Polish, Spanish, Portuguese, Romanian, Italian, French, German, Turkish, Russian, Arabic, Hindi, Punjabi, Urdu or Mandarin when the caller asks. Your summary always arrives in English.

How do I know what was said on a call?

Every call appears on your dashboard with the transcript, outcome, the caller's details and a 1 to 5 quality score, and you get a text the moment the call ends. Calls can be recorded with a consent line if you turn recording on.

Is it GDPR compliant?

Yes. Caller data is kept for 90 days by default and then wiped automatically, recording only happens with a spoken consent line, and a written UK GDPR pack with a data processing agreement comes with every account.

Which trades and businesses does it work for?

Plumbers, electricians, heating engineers, skip hire, builders and loft firms, garages, dentists and clinics, salons, vets, golf clubs, care agencies, letting agents and any UK business that misses calls while working. Each trade has its own trained script.

What does Janine do if the caller just wants a price?

She quotes the prices you have given her, explains what is and isn't included, and books a visit or takes a message for anything outside that list. She never invents a price.

Can I try it before I buy?

Yes. Ring the demo line on 07360 266999 and tell Janine which business to be, for example 'plumber' or 'skip hire', and book a job with her.

Is Ring Janine a UK company?

Ring Janine is a trading name of Cinco Recycling Limited, company number 13964443, 85 Great Portland Street, London W1W 7LT. Janine answers with a British voice and UK phone numbers.

Coming next

What's coming next

These are on the roadmap and are not yet built. Nothing in this section is available today; everything above is.

Get started

Tell me your sites and your sector.

I'll ring the demo with you and show you the call log.

Jem, Head of Operations · Ring Janine · 07360 266999

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Don't see your trade? Suggest it.

Every trade suggested so far has gone live within a week. Tell us what you do and what your callers usually want.